How to Deal with Mail Carriers Damaging Your Property & Packages: 11 Effective Solutions to Take

Written by Lila - Published on May 29, 2025

Dealing with mail carriers damaging your property or packages can be frustrating. Whether it's a broken fence, trampled flowers, or crushed deliveries, such incidents can disrupt your peace of mind. Fortunately, there are effective ways to address and prevent these issues. 


In this guide, we’ll explore 11 practical solutions to protect your property and ensure your packages arrive safely.

Solution 1. Install Security Cameras

A visible security camera can deter careless behavior and provide evidence if damage occurs. Opt for motion-activated cameras with cloud storage to capture any incidents.

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Solution 2. Use Clear Signage

Politely remind mail carriers to be cautious with signs like:

✔"Please do not step on the garden."

✔"Fragile packages—handle with care."

Solution 3. Provide a Designated Delivery Spot

Set up a secure delivery box or shelf near your entrance to prevent packages from being tossed or left in unsafe areas.

Solution 4. Reinforce Your Mailbox

If your mailbox is frequently damaged, consider: 


  • A sturdier, lockable mailbox

  • Mounting it on a heavy-duty post

Solution 5. File a Complaint with USPS/UPS/FedEx

If a mail carrier repeatedly causes damage:


  • Contact the local post office or delivery service

  • Provide evidence (photos/videos) and request corrective action

Solution 6. Request Package Handling Instructions

When ordering online, leave delivery notes like:


🔹 "Place packages on the porch bench."

🔹 "Do not leave in direct sunlight."

Solution 7. Use a Package Receiving Service

Services like Amazon Locker, UPS Access Points, or FedEx Hold at Location ensure your packages are handled securely.


Solution 8. Invest in a Parcel Drop Box

A weatherproof, lockable drop box can protect packages from theft and mishandling.


Solution 9. Communicate with Your Regular Carrier

If you have a consistent mail carrier, politely discuss any concerns. A friendly conversation can lead to better service.


Solution 10. Escalate to Higher Authorities

If complaints go unresolved, contact:


✔ USPS Consumer Affairs (for USPS issues)

✔ Corporate customer service (for private carriers)

Solution 11. Consider Legal Action (Last Resort)

For severe or repeated damage, consult a lawyer about property damage claims against the delivery service.


Conclusion

Preventing mail carriers from damaging your property requires a mix of communication, preventive measures, and, if necessary, formal complaints. By implementing these 11 solutions, you can safeguard your packages and property effectively.


Have you experienced issues with mail carriers damaging your deliveries? Share your tips in the comments!

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